--- title: DHL Supply Chain and Centiro; How to enable fast customer onboarding in the ‘new normal’ e-commerce landscape description: "Supply Chain digital adoption consumer shifting preferences new trends rapid behavioral superiority agility long-term success connect delivery service networks\ncontrol costs services meet customer demands compress timelines robust solutions standard integration leading WMS-suites Manhattan WMOS" image: https://insights.centiro.com/hubfs/warehouse.jpg --- [Skip to the main content.](https://insights.centiro.com/dhl-supply-chain-and-centiro-how-to-enable-fast-customer-onboarding-in-the-new-normal-e-commerce-landscape#main-content) [![Centiro](https://insights.centiro.com/hubfs/CLEAN-images/visual-identity/centiro-logo-black.svg "Centiro")](https://www.centiro.com/) [![Centiro](https://insights.centiro.com/hubfs/CLEAN-images/visual-identity/centiro-logo-black.svg "Centiro")](https://www.centiro.com/) - [News](https://insights.centiro.com) - [Reports & Publications](https://insights.centiro.com/reports) Toggle Menu Toggle Menu - [News](https://insights.centiro.com) - [Reports & Publications](https://insights.centiro.com/reports) Paulina Lundström Nov 4, 2020 1 min # DHL Supply Chain and Centiro; How to enable fast customer onboarding in the ‘new normal’ e-commerce landscape ![Warehouse ](https://insights.centiro.com/hubfs/warehouse.jpg) Time is always of the essence. Now more than ever. The digital adoption and the consumers’ shifting preferences are introducing new trends at a rate few could have predicted. These rapid behavioral changes require superiority in supply chain agility – a prerequisite for long-term success. Centiro’s unique ability to connect delivery and service networks, allows customers to be more flexible and to efficiently control costs and services. It gives freedom to meet customer demands more fluently, compress timelines from years to weeks while still retaining robust solutions with Centiro’s standard integration with leading WMS-suites, such as Manhattan WMOS. Centiro and DHL Supply Chain partnered up back in 2013 and DHL is using Centiro’s solutions on all five continents. Our latest collaboration empowers DHL to provide best-in-class e-commerce fulfillment- and delivery solutions with a global network of fulfillment centers. Centiro enables DHL to provide high quality e-commerce order fulfillment and Service Level Agreement (SLA), using top-tier technology with pre-built integrations de-risking cost- and implementation timelines. Listen to Paolo Roberto Grassi from DHL, along with Niklas Hedin and Kim Klasson from Centiro, talk about cutting timelines and staying relevant in a world where businesses face increasing amounts of uncertainty. Feat. **Paolo Roberto Grassi** Head of IT Products MLEMEA & European Fulfillment Network (EFN) @ DHL Supply Chain **Niklas Hedin** CEO, Centiro **Kim Klasson** Strategic Account Manager, Centiro [![ALL POSTS](https://no-cache.hubspot.com/cta/default/7342041/7c73fc44-6668-49e9-bfa1-3c18aa2ce4a4.png)](https://cta-redirect.hubspot.com/cta/redirect/7342041/7c73fc44-6668-49e9-bfa1-3c18aa2ce4a4) [News](https://insights.centiro.com/tag/news) - [Tweet](https://twitter.com/share) [![Back](https://insights.centiro.com/hubfs/icons/icon-arrow-left.png) Back to News](https://insights.centiro.com/) ### More news ## [![Centiro supports Zalando to Revolutionize Pre-Owned Fashion](https://insights.centiro.com/hubfs/Zalando.jpg) Paulina Lundström Nov 11, 2020 1 min Centiro supports Zalando to Revolutionize Pre-Owned Fashion Reselling, recommerce, reverse commerce, recycling, second hand, circular shopping or pre-owned? No...](https://insights.centiro.com/centiro-supports-zalando-to-revolutionize-pre-owned-fashion) ## [![Centiro awarded Technology Partner of the Year by Manhattan](https://insights.centiro.com/hubfs/MicrosoftTeams-image%20%282%29-1.png) Paulina Lundström Oct 30, 2023 Centiro awarded Technology Partner of the Year by Manhattan Earlier this month, Centiro was honored to take the stage at the Manhattan Exchange event, a...](https://insights.centiro.com/centiro-awarded-technology-partner-of-the-year-by-manhattan) ## [![The Award for Swedish Quality Goes to Centiro](https://insights.centiro.com/hubfs/SIQ_2021_Bloggbild-1.jpg) Paulina Lundström Dec 9, 2021 2 min The Award for Swedish Quality Goes to Centiro The award for Swedish Quality is the most prestigious national quality accolade and this year it is...](https://insights.centiro.com/the-award-for-swedish-quality-goes-to-centiro) [![Centiro](https://insights.centiro.com/hs-fs/hubfs/Centiro_logo_white.png?width=240&height=51&name=Centiro_logo_white.png)](https://centiro.com/) - [Privacy Policy](https://www.centiro.com/privacy) © 2026 Centiro - All rights reserved [Linkedin](https://www.linkedin.com/company/centiro-solutions) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://7342041.fs1.hubspotusercontent-na1.net/hubfs/7342041/Videos/Centiro_DHL_2020.mp4", "dateModified" : "2022-05-25T16:23:52.015Z", "description" : "", "duration" : "PT8M54S", "height" : 1080, "name" : "Centiro_DHL_2020", "thumbnailUrl" : "https://insights.centiro.com/hubfs/Videos/Centiro_DHL_2020.mp4/medium.jpg", "uploadDate" : "2020-11-03T14:55:31.489Z", "width" : 1920 } ``` ```json { "@context" : "http://schema.org", "@type" : "Organization", "name" : "Centiro", "sameAs" : [ "https://www.centiro.com", "https://www.facebook.com/centiro/", "https://twitter.com/centiro", "https://se.linkedin.com/company/centiro-solutions", "https://www.instagram.com/centiro_/" ], "url" : "https://insights.centiro.com" } ```