Centiro is recognized as a Representative Vendor in Gartner 2022 Market Guide for Multicarrier Parcel Management Solutions.
What is in the Report
"As parcel deliveries and returns accelerate, focus on MCPMS is growing as organizations aim to optimize parcel management processes while reducing costs, improving service and maximizing capacity."
Key Findings
Parcel and last-mile delivery, which accelerated during the COVID-19 crisis, remain the fastest-growing shipment segments.
Issues around constrained delivery capacity and customer experience continue to grow in tandem with demand, despite recent inflationary pressures. These increases, spurred by multichannel retail and B2B e-commerce, are unlikely to reduce.
Companies are faced with increased delivery costs, driven by fuel and labor cost inflation, and shippers often lack the tools to optimize their transportation spend effectively.
Most TMS and WMS providers do not specialize in parcel capability. Rather, they partner with a multicarrier parcel management solution (MCPMS) to support their customers.
Disclaimer
Gartner, Inc., Market Guide for Multicarrier Parcel Management Solutions, September 28, 2022.By Analysts Simon Tunstall, Brock Johns, Rishabh Narang, Oscar Sanchez Duran. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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