Centiro recognized as representative vendor in Gartner 2021 Market Guide for Multicarrier Parcel Management Solutions.
What is in the Report"Parcel delivery levels and returns are accelerating. Focus on MCPMS is also growing
as organizations aim to optimize process, cost, service and capacity due to ongoing
impacts of COVID-19. This research gives supply chain technology leaders an
overview of this market’s trends and leading vendors.
Parcel and last-mile delivery, already the fastest-growing shipment segments, have accelerated significantly due to the COVID-19 crisis. Issues around constrained delivery capacity and customer experience are growing in tandem with demand. These increases spurred by multichannel retail and B2B e-commerce are unlikely to reduce after the crisis passes.
Key Findings
Parcel and last-mile delivery, already the fastest-growing shipment segments, have accelerated
significantly due to the COVID-19 crisis. Issues around constrained delivery capacity and customer
experience are growing in tandem with demand. These increases spurred by multichannel retail and
B2B e-commerce are unlikely to reduce after the crisis passes.
The impacts of COVID-19 forced many organizations to quickly establish basic reactive parcel delivery capabilities to accommodate significant and rapid growth where the previous parcel share of shipments was low or nonexistent. Organizations are now looking for opportunities to optimize and consolidate their parcel shipping and increased volumes with more rate and service options.
Companies are faced with increased delivery costs, and shippers often lack the tools to optimize their transportation spend effectively.
Most TMS and WMS providers do not specialize in parcel capability. Rather, they partner with a multicarrier parcel management solution (MCPMS) to support their customers."
This report is no longer available. However, we're pleased to instead offer the 2022 Gartner® Marketguide here!
Disclaimer
Gartner, Inc., Market Guide for Multicarrier Parcel Management Solutions, February 2, 2021.By Analysts Simon Tunstall, Bart De Muynck, Oscar Sanchez Duran.
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