---
title: Global Consumer Survey
description: Global consumer report insights centiro
image: https://insights.centiro.com/hubfs/Shoppers-1.jpg
---

[Skip to the main content.](https://insights.centiro.com/reports/global-consumer-survey#main-content)

[![Centiro](https://insights.centiro.com/hubfs/CLEAN-images/visual-identity/centiro-logo-black.svg "Centiro")](https://www.centiro.com/)

[![Centiro](https://insights.centiro.com/hubfs/CLEAN-images/visual-identity/centiro-logo-black.svg "Centiro")](https://www.centiro.com/)

- [News](https://insights.centiro.com)
- [Reports & Publications](https://insights.centiro.com/reports)

Toggle Menu

Toggle Menu

- [News](https://insights.centiro.com)
- [Reports & Publications](https://insights.centiro.com/reports)

Niklas Hedin Oct 2, 2018

# Global Consumer Survey

![](https://insights.centiro.com/hubfs/Shoppers-1.jpg)

Retailers know the problems they are facing: Customers have the answers to solve them!  
Today’s retail environment is more complex than ever, given the rise of e-commerce and a rediscovery of the age-old truth that “the customer is king”. 

Retailers across the globe are challenged with demands for both personalisation and convenience, balanced with consumer skepticism on data privacy. In the recent Global Consumer Survey, JDA Software and Centiro interviewed 12,000 consumers in key global markets to identify consumer trends.

The 2018 Global Consumer Survey unveils compelling statistics around consumer preference towards in-store shopping experiences versus online, in addition to shopping preferences by demographics and much more. Download the results of the 2018 Global Consumer Survey to learn more!

[Download Global Report](https://share.hsforms.com/1nzm-_VibQjezUlisbGK11w4dd5l)   
[Download European Report](https://share.hsforms.com/1VkDQM3gmTHSQOxoBSZhuFQ4dd5l) 

 

[![ALL POSTS](https://no-cache.hubspot.com/cta/default/7342041/7c73fc44-6668-49e9-bfa1-3c18aa2ce4a4.png)](https://cta-redirect.hubspot.com/cta/redirect/7342041/7c73fc44-6668-49e9-bfa1-3c18aa2ce4a4)

[Reports](https://insights.centiro.com/reports/tag/reports)

- [Tweet](https://twitter.com/share)

[![Back](https://insights.centiro.com/hubfs/icons/icon-arrow-left.png) Back to Reports](https://insights.centiro.com/reports)

### More Reports & Publications

## [![Centiro once again recognized as a Representative Vendor in the Gartner® Market Guide](https://insights.centiro.com/hubfs/Gartner_blog%201.png) Centiro Team Dec 5, 2025 1 min Centiro once again recognized as a Representative Vendor in the Gartner® Market Guide Centiro is recognized as a Representative Vendor in 2024 Gartner Market Guide for Multicarrier...](https://insights.centiro.com/reports/centiro-recognized-as-a-representative-vendor-in-the-gartner-market-guide-0)

## [![CENTIRO RECOGNIZED AS A REPRESENTATIVE VENDOR IN THE 2026 GARTNER® MARKET GUIDE](https://insights.centiro.com/hubfs/Earth%20Gartner%20Market%20Guide%20B-1.png) Centiro Team Jun 17, 2026 1 min CENTIRO RECOGNIZED AS A REPRESENTATIVE VENDOR IN THE 2026 GARTNER® MARKET GUIDE The Gartner® Market Guide for Multicarrier Parcel Management Solutions reflects a market where...](https://insights.centiro.com/reports/gartner-market-guide-for-multicarrier-parcel-management-solutions-2026)

## [![Centiro recognized as a Representative Vendor in the Gartner® Market Guide](https://insights.centiro.com/hubfs/MicrosoftTeams-image%20%2828%29.png) Paulina Lundström Oct 7, 2022 1 min Centiro recognized as a Representative Vendor in the Gartner® Market Guide Centiro is recognized as a Representative Vendor in Gartner 2022 Market Guide for Multicarrier...](https://insights.centiro.com/reports/centiro-recognized-as-a-representative-vendor-in-the-gartner-market-guide)

[![Centiro](https://insights.centiro.com/hs-fs/hubfs/Centiro_logo_white.png?width=240&height=51&name=Centiro_logo_white.png)](https://centiro.com/)

- [Privacy Policy](https://www.centiro.com/privacy)

© 2026 Centiro - All rights reserved

[Linkedin](https://www.linkedin.com/company/centiro-solutions)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Niklas Hedin",
    "url" : "https://insights.centiro.com/reports/author/niklas-hedin"
  },
  "dateModified" : "2025-11-03T14:00:18.425Z",
  "datePublished" : "2018-10-02T11:36:00.000Z",
  "headline" : "Global Consumer Survey",
  "image" : [ "https://insights.centiro.com/hubfs/Shoppers-1.jpg" ],
  "mainEntityOfPage" : {
    "@id" : "https://insights.centiro.com/reports/global-consumer-survey",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://insights.centiro.com/hubfs/CLEAN-images/visual-identity/centiro-logo-black.svg"
    },
    "name" : "Centiro"
  }
}
```