Niklas Hedin
The Coming Retail Returns Tsunami
Going into 2020, the retail world was already dealing with tremendous growth in merchandise returns.
Retailers know the problems they are facing: Customers have the answers to solve them!
Today’s retail environment is more complex than ever, given the rise of e-commerce and a rediscovery of the age-old truth that “the customer is king”.
Retailers across the globe are challenged with demands for both personalisation and convenience, balanced with consumer skepticism on data privacy. In the recent Global Consumer Survey, JDA Software and Centiro interviewed 12,000 consumers in key global markets to identify consumer trends.
The 2018 Global Consumer Survey unveils compelling statistics around consumer preference towards in-store shopping experiences versus online, in addition to shopping preferences by demographics and much more. Download the results of the 2018 Global Consumer Survey to learn more!
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Why Care for Parcel Management, anyway?
There is an inherent human need to organize, structure and put things in boxes, so we can maintain order and predictability. To understand, make...
Centiro named in Gartner Magic Quadrant
Centiro is positioned in the May 2021 Gartner Magic Quadrant for Multienterprise Supply Chain Business Networks (MESCBNs). This report is no longer...